Shipping & Processing Information
- Shipping Details
- Processing Time Details
- Standard Rush Delivery
- Priority Rush and Next Day Shipments
- Rush Processing
- Drop Shipped Items
NEW Flat Rate Shipping!
$7.95 Economy Flat Rate Shipping on Any Order (7-10 Business Days)
$9.95 Standard Flat Rate Shipping on Any Order (3-5 Business Days)
* Additional charges may be incurred based on the following circumstances:
- Air 2nd Day Delivery will incur an additional $15
- Air Next Day Delivery will incur an additional $25
- Shipments to Alaska and Hawaii will incur an additional $20
- Extremely heavy or bulky shipments may incur additional charges
We do not ship to post office boxes.
Tip: Have your order delivered to your workplace. It's guaranteed someone will be there to receive it,
and you don't have to worry about it being left outside unattended. (Confirm with your employer.)
Process time is the time from when the order is placed to when it leaves our warehouse. This
varies by product.
Shipping time is the time from when the package leaves our warehouse to when it arrives at your
door. This varies by shipping method.
In a rush? In-house rush processing is available for certain items. For details contact customer
service by calling 800-759-7666.
International shipping through Bongo International.
PROCESSING TIME DETAILS
On the product page for each item, we have included the approximate time it takes for that specific product to leave our warehouse. This variation can occur because a non-personalized item might be available to ship within 48 hours, but an engraved item may need more time. If you order more than one item, your entire order will usually be shipped together. If you want your items shipped separately, please place separate orders.
STANDARD RUSH DELIVERY
Once your order is ready to ship, we can provide Rush Delivery. We offer 2nd Day Air Delivery or Next Day Air Delivery, as well as Rush Processing for select items. Click here for details.
PRIORITY RUSH AND NEXT DAY SHIPMENTS
Because we understand that you may need your items sooner than the indicated timeframe, we offer Rush Processing for select items and/or next day shipping. If you are concerned that your order will not arrive in time for your wedding, please contact us so we can work with you personally.
We offer Rush Processing on most engraved and embroidered items.
What is Rush Processing? We will expedite the personalization of your engraved and embroidered items that are done in-house and ship them within 3 business days.
Fee: $5.00 per item. For example, if you order 3 of the same flask, your total Rush Processing fee would be $15.
Order information: Please put items for which you are not choosing Rush Processing on a separate order.
Two choices for selecting Rush Processing:
1. During Checkout, put a note in the Special Instructions section that you want Rush Processing. Because not all items are eligible, we will contact you to confirm that we are able to accommodate your request.
2. Order online and call us with your confirmation number at 1.800.759.7666 within 24 hours of ordering and we will confirm the availability of the service for your order and will manually add the request and associated charges to your order.
DROPPED SHIPPED ITEMS
There are a few items on the Web site that will be shipped to you directly from the manufacturer and will arrive separately from the rest of your order. These items typically include edibles and personalized candles.