Shipping & Processing Information


SHIPPING DETAILS

Order Amount Economy Shipping Standard Shipping 2nd Day Air Delivery Next Day Air Delivery
7 - 10 business days* 3 - 5 business days
$0 - $19.99 $7.95 $9.95 $34.95 $44.95
$20.00 - $59.99 $9.95 $12.95 $36.95 $46.95
$60.00 - $99.99 $11.95 $14.95 $38.95 $48.95
$100.00 - $149.99 $13.95 $16.95 $40.95 $50.95
$150.00 - $299.99 $16.95 $19.95 $42.95 $52.95
$300 or more $18.95 $21.95 $44.95 $54.95

**Economy Shipping is NOT available for shipments to Alaska, Hawaii and Puerto Rico.

Business days are Monday - Friday (excluding holidays)

Additional charges may be incurred based on the following circumstances:

1. Shipments to Alaska, Hawaii, and Puerto Rico will incur an additional $30 fee.

2. Extremely heavy or bulky shipments may incur additional charges.

Shipping to a PO Box? If you are not able to provide an actual street address please call our Customer Service Team at 1.800.759.7666 and we'll be glad to take your PO Box address over the phone.

Don't get regular USPS mail delivery to your home? Please choose Standard shipping to ensure your package is delivered via FedEx Home Delivery.

Tip: Have your order delivered to your workplace. It's guaranteed someone will be there to receive it, and you don't have to worry about it being left outside unattended. (Confirm with your employer).

Shipping and Processing

Process time is the time from when the order is placed to when it leaves our warehouse. This
varies by product.

Shipping time is the time from when the package leaves our warehouse to when it arrives at your
door. This varies by shipping method.

In a rush? In-house rush processing is available for certain items. For details contact customer
service by calling 800-759-7666.


International shipping through Bongo International.





PROCESSING TIME DETAILS

On the product page for each item, we have included the approximate time it takes for that specific product to leave our warehouse. This variation can occur because a non-personalized item might be available to ship within 48 hours, but an engraved item may need more time. If you order more than one item, your entire order will usually be shipped together. If you want your items shipped separately, please place separate orders.

STANDARD RUSH DELIVERY

Once your order is ready to ship, we can provide Rush Delivery. We offer 2nd Day Air Delivery or Next Day Air Delivery, as well as Rush Processing for select items. Click here for details.

PRIORITY RUSH AND NEXT DAY SHIPMENTS

Because we understand that you may need your items sooner than the indicated timeframe, we offer Rush Processing for select items and/or next day shipping. If you are concerned that your order will not arrive in time for your wedding, please contact us so we can work with you personally.

RUSH PROCESSING

We offer Rush Processing on most engraved and embroidered items.

What is Rush Processing? We will expedite the personalization of your engraved and embroidered items that are done in-house and ship them within 3 business days.

Fee: $5.00 per item. For example, if you order 3 of the same flask, your total Rush Processing fee would be $15.

Order information: Please put items for which you are not choosing Rush Processing on a separate order.

Two choices for selecting Rush Processing:

1. During Checkout, put a note in the Special Instructions section that you want Rush Processing. Because not all items are eligible, we will contact you to confirm that we are able to accommodate your request.

OR

2. Order online and call us with your confirmation number at 1.800.759.7666 within 24 hours of ordering and we will confirm the availability of the service for your order and will manually add the request and associated charges to your order.

DROPPED SHIPPED ITEMS

There are a few items on the Web site that will be shipped to you directly from the manufacturer and will arrive separately from the rest of your order. These items typically include edibles and personalized candles.